Understanding the Real Difference Between Hard and Soft Facilities Management

image

The success of any organization depends on its facilities management. The facility manager (FM) is responsible for coordinating the many unique needs of the facility, the stakeholders, and often multiple vendors and partners. They are responsible for the safety, functionality, sustainability, efficiency, and comfort of an organization's physical spaces. The FM ensures that the structure of the facility and its supporting systems work properly, from the HVAC systems to parking lots.

Because facilities management touches just about every aspect of the workplace, it requires a lot of oversight. It is difficult to manage all the tasks necessary for a facility or group of facilities. As a way to simplify and avoid costly downtime, many organizations turn to a facilities management provider to assist the FM. This article will discuss the advantages of partnering with a facility manager company as well as the qualities you should look for in a FM provider.

Benefits of a Facility Management Partner

A partnership with a facility management company will give your organization access to highly-skilled professionals who are familiar with your equipment and facilities. There are many benefits to partnering with a facilities management company, but these three have the most impact on your business.

Increased efficiency: A partner who can streamline your operations and give you maximum control over the bigger picture, is a huge benefit. FM providers manage projects with reduced response and resolution time so you can continue serving your organization's facility needs. You can rest assured that your projects will be handled quickly and efficiently by technicians who are always available.

Nationwide Access to Skilled and Vetted Technicians: Choosing to partner with an FM provider means you have access to their catalog of trusted technicians who are experts in their field. This ensures that you can find the right technician for the job, no matter where they are located.

Reliable and Continuous Service: Partnering with an FM provider means you can expect the same standard and quality of work whenever and wherever you need it. This level of consistency ensures your needs are consistently addressed every time.

Qualities for a Good Facility Management Partner

Different FM providers may offer different levels of service. The requirements of your company will dictate how you choose an FM provider. There are some things you should look out for in a partner FM provider. These are the characteristics that make the best FM providers for your company.

Reliable

When choosing an FM provider, reliability is something you should look out for. Reliable FM providers hire thoroughly vetted technicians that are proven experts in their field. They have a diverse selection of well-rounded services and experienced teams to carry them out. This reliability allows you to maintain high levels of service and can adapt to your changing needs.

Communicative

Communication is critical to keeping systems running smoothly. Smooth communication impacts not only facilities managers but also employees, customers, and ultimately revenue. Clear and direct communication is a key characteristic of FM providers. They are aware of the importance communication plays in company performance and will ensure that you and your team can reach them whenever they need.

Collaborative

Good FM partners are collaborative and communicative. They take time to understand your situations, perceptions, and expectations to better learn your facility and deliver a custom solution that meets your needs. The best FM providers invest in the longevity of your system and present options for the short and long term.

Adaptable

The nature of facilities and property management is dynamic and ever-changing. Top FM providers are ones that can easily adapt their services to fit the unique needs of your facilities. Your best partner will be able to adapt to industry changes and within your company.

Innovative

The best FM providers are resourceful and creative. They know when to use technology to maximize efficiency and are up-to-date on the latest trends in all of their service areas. They can provide high-quality service, which will improve your bottom line. It also reflects your ability to manage the facility.

The Power of an Integrated Self Performing Facilities Management Partner

A facilities management partner could be the perfect collaborator to help set you up for success. They can assist by developing smoother systems of communication between the technician, command center, and facilities managers to ensure a process that streamlines service, integrates teams, centralizes goals, and lays the framework for efficient and quality relationships.

National Facilities Direct solves problems long-term and short-term. We make it easy for you to do your job and meet your resolution free project management software for mac time needs. If you're ready to partner with an FM provider that is truly invested in the success of your organization, let's set up a meeting to discuss how we can help take your operations to the next level.

National Facilities Direct was created to help you consolidate your ever-changing complex needs. It uses top-quality facility services, real-time communication and state-of the-art analytics to make data-driven decisions. National Facilities Direct is a leader in the industry, having worked with all industries and achieving client satisfaction.